Privacy Policy for Bhairava Peedam
Effective Date: July 29, 2025
At Bhairava Peedam, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you visit our website www.bhairavapeedam.com, make purchases, book poojas, or donate for annadhanams. By using our services, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information You Provide
- Order Information: When you purchase products, book poojas, or donate for annadhanams, we collect your name, email address, billing address, shipping address, phone number, and payment information (e.g., credit card details processed securely by our payment provider, Stripe).
- Account Information: If you create an account, we collect your username, password (encrypted), and any profile details you provide.
- Communication Information: If you contact us via email, phone, or live chat, we collect your name, contact details, and the content of your communication.
- Pooja/Annadhanam Details: For pooja bookings or annadhanam donations, we may collect additional details such as participant names or specific requests.
b. Information Collected Automatically
- Device Information: We collect data about your device, including IP address, browser type, operating system, and device identifiers, using cookies and similar technologies.
- Browsing Behavior: We track your interactions with our website, such as pages visited, time spent, links clicked, and items added to your cart.
- Location Data: We may collect approximate location data based on your IP address.
c. Information from Third Parties
- Analytics Providers (Google Analytics), Advertising Partners, Payment Processors (Stripe), and Shipping Providers.
2. How We Use Your Information
We use your information for Order Fulfillment, Customer Support, Website Improvement, Marketing and Promotions (with your consent), Fraud Prevention, and Legal Compliance.
3. How We Share Your Information
We share your information only as necessary with Service Providers (Stripe, India Post, AWS, Google Analytics), Marketing Partners, Legal Authorities, or in case of Business Transfers. We do not sell your personal information.
4. Cookies and Tracking Technologies
We use Essential, Analytics, and Advertising cookies. You can manage cookie preferences via your browser settings.
5. Your Rights
You have the right to Access, Correction, Deletion, Opt-Out, Data Portability, and Object to data processing. Contact us to exercise these rights.
6. Data Security
We implement technical measures like encryption and secure servers (AWS) to protect your data.
7. Data Retention
Order information is retained for 7 years for tax purposes. Browsing data is retained for 12 months.
8. International Data Transfers
Your data may be processed in India or other jurisdictions where our service providers operate, with appropriate safeguards.
9. Third-Party Links
We are not responsible for the privacy practices of third-party sites linked on our website.
10. Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect data from children.
11. Changes to This Privacy Policy
We may update this policy periodically. Material changes will be notified via email or website notice.
12. Contact Us
Email: privacy@bhairavapeedam.com
Phone: +91 95857 66669
Address: Bhairava Peedam, Erode - Kangayam Main Road, Raattaisutripalayam, Avalpoondhurai, Erode, Tamilnadu, India - 638115
Last Updated: July 29, 2025